Ace Craftique (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and disclose personal information about visitors to our website, https://www.acecraftique.com/ (the “Site”), and the rights you have regarding your data. By accessing or using our Site, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us:

• Contact information: such as name, address, email address, and phone number.
• Billing details: including billing address and payment information (credit card, PayPal, etc.).
• Transaction details: orders you place and their fulfillment status.
• Correspondence: records of communications via email, social media, SMS, or instant messaging apps (e.g., WhatsApp).
• Public postings: any reviews, ratings, or content posted on public areas of the Site or our social media pages.

b. Information We Automatically Collect:

• Technical data: including your IP address, browser type, device type, and visit duration.
• Cookies and tracking technologies: for information on browsing behavior (see Cookies section below).

c. Information from Third Parties: We may receive information from third-party services such as:

• Payment processors.
• Social media platforms if you interact with us through these channels.

We do not intentionally collect sensitive personal data, such as your national identification number or details about your private life. If we collect such data, we will obtain your consent and inform you of its purpose.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process your orders and manage payments.
• To communicate with you and respond to inquiries.
• To personalize and optimize your experience on the Site.
• To send you newsletters, promotions, or marketing materials (with your consent).
• To process any promotions or events you may participate in.
• To maintain legal compliance and secure the Site.
• To detect and prevent fraud or illegal activities.

You can opt out of marketing communications by using the “unsubscribe” link in any email or by contacting us directly.

3. Disclosure of Your Information

We may share your personal data with:

• Service providers: such as payment processors, shipping companies, or customer support.
• Business partners: including affiliates, contractors, and agents.
• Government authorities or regulators as required by law.
• Third-party analytics and marketing services that use cookies or similar technologies.

In the event of a business transfer (such as a merger or acquisition), your personal data may be transferred as part of the transaction.

4. International Data Transfers

We may transfer your personal data to countries outside your home jurisdiction, including to locations such as the United States, UK, China, Vietnam, Australia, and Singapore. These transfers will be made in compliance with applicable data protection laws, and we will ensure that your data is adequately protected.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve your experience. By using our Site, you agree to the use of cookies. Cookies are small files that are stored on your device to collect information about your visit.

Types of cookies we use:

• Strictly necessary cookies: Essential for the operation of the Site, such as managing secure logins or transactions.
• Analytical cookies: To track visitor behavior and improve the Site’s performance.
• Functionality cookies: To remember your preferences and personalize the Site.
• Targeting cookies: Used by us or third parties to deliver relevant advertisements.

You can block or delete cookies through your browser settings. However, blocking cookies may affect the functionality of certain parts of the Site.

6. Data Security

We use industry-standard measures, such as SSL encryption, to protect your personal data during transmission and storage. While we strive to secure your data, no method of transmission over the internet is completely secure. Any transmission is at your own risk, but we use strict protocols to protect your data once received.

If you have an account on our Site, you are responsible for keeping your login credentials confidential.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes storing your data to comply with our legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You may have the following rights regarding your personal data, subject to local laws:

• Access: Request access to the personal data we hold about you.
• Correction: Request that we correct inaccurate data.
• Deletion: Request that we delete your personal data under certain conditions.
• Objection: Object to processing in certain situations.
• Data Portability: Request the transfer of your data to another controller in a commonly used format.
• Withdraw Consent: Where you have consented to data processing, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email]. Please note that withdrawing consent may affect the services we provide to you.

9. Event Photography and Recording

If you attend an event organized by or associated with Ace Craftique, you may be photographed or recorded. By participating in these events, you consent to the use of these images or recordings for promotional or advertising purposes by Ace Craftique and its partners.

10. Minors

Our Site is not intended for individuals under the age of 18. If you are under 18, please do not use our Site without the supervision of a parent or guardian. We do not knowingly collect personal data from minors, and if such data is found, we will take steps to delete it.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us.