Logistics FAQ

Our shipping policy for furniture purchases includes several key aspects. We strive to provide reliable and efficient shipping services to our customers. We partner with reputable shipping carriers to ensure the safe transportation of your furniture items to your desired location. Shipping fees are typically calculated based on factors such as the size, weight, and destination of the furniture.

The processing and shipping times for furniture orders can vary depending on several factors, including the availability of the item, the customization requirements, and the shipping destination. We make every effort to process and ship orders as quickly as possible. Upon placing an order, our team will provide you with an estimated timeframe for processing and shipping. This timeframe can vary from a few days to a few weeks, depending on the complexity of the order.

Yes, we provide tracking information for furniture shipments whenever possible. Once your order is shipped, we will provide you with a tracking number or a link to track the progress of your shipment. This allows you to stay updated on the whereabouts of your furniture during transit.

We understand that some customers may have urgent or special delivery requirements. While we do our best to accommodate expedited shipping or special delivery requests, availability may vary depending on the specific circumstances and shipping options available in your area. Please reach out to our customer service team to discuss your specific needs, and we will explore the possibilities to meet your requirements.

Our policy for furniture delivery and assembly can vary depending on the product and location. In many cases, our shipping partners offer doorstep delivery, where the furniture is delivered to the designated address. Assembly instructions and necessary tools are typically included in the packaging for customers to assemble the furniture themselves. However, in certain cases, we may offer white-glove delivery service, where the furniture is delivered and professionally assembled in your desired room. Please check the product details or contact our customer service team to inquire about the specific delivery and assembly options available for your furniture items.

Yes, we offer international shipping for furniture orders. We understand that our customers come from various locations around the world, and we strive to make our products available to as many customers as possible. International shipping costs and logistics can vary depending on the destination country and any import/export regulations that may apply. Please contact our customer service team for more information and assistance regarding international shipping.

Shipping costs for furniture items are calculated based on several factors, including the size, weight, and destination of the furniture. We work closely with our shipping partners to determine the most accurate and cost-effective shipping rates for our customers. The shipping costs will be calculated and presented to you during the checkout process or can be provided by our customer service team if requested.