INSURANCE FAQs
Yes, all our furniture shipments are fully covered by insurance prior to shipping. In the rare event that your product arrives damaged, please reach out to us immediately, and we will assist in resolving the issue promptly.
Our insurance policy covers any damage that occurs during shipment, ensuring your furniture arrives in perfect condition. If any damage is found upon delivery, contact us for prompt assistance and resolution.
1. What’s covered?
Damage during shipping.
2. What if my furniture is damaged?
Send photos and contact us within 48 hours to file a claim.
3. What will I get?
A replacement or refund, depending on the claim.
4. How to contact?
Email/phone: [contact information].
Insurance is included in the price of the furniture; however, please note that there may be a nominal charge associated with it.
We aim to process claims as quickly and efficiently as possible. Typically claims are resolved within a few weeks. We are committed to keeping you informed throughout the process and will work diligently to expedite your claim.